SM
Training have developed expertise in many areas of conflict management,
risk assessments and drug & alcohol education programmes;
and have extensive experience in the design and delivery of training
courses for both large and small companies.
We believe that with our combination of expertise
and experience, together with a commitment to high quality cost
effective training, we can provide tailor-made programmes to suit
any client
Our experience and involvement in 'start-to-finish'
of training development and delivery has led to International
consultancy and masterclass seminar training.
The need for conflict management training for
employees has never been greater.
It is a sad fact that, increasingly, employees
face hostility from clients or the general public, often this
can become a dangerous situation, especially if the situation
or circumstance is misinterpreted by either party.
Such situations can very quickly escalate
with either party exposed to an act of violence and the subsequent
legal implications of such an act.
These occurrences very often happen as part of the job role or
whilst executing the job itself. As a consequence the employer,
under the Health & Safety Act, must make provision for staff
training to eliminate or reduce the possibility of work related
violence.
TESTIMONIAL
"SM Training are at the forefront of their field. Their knowledge and background understanding of the subject is first class with no substitute for experience of the real thing. The training delivered was appropriate and of high quality and delivered in an excellent environment. In the times we find ourselves in, comprehensive and cutting edge training is an absolute necessity for today's Hazmat Professional and SM Training have both the experience and expertise to deliver this."
Deputy Area Commander for Luton & South Bedfordshire |
